35DP Occupiers Guide

We have produced this document as a brief introduction to 35DP, how the building works, who does what and who to contact. It by no means covers every aspect of the building but the most important point is to know who to contact from the 35DP team.

Bywater Properties is the owner of 35DP and is proud to have repurposed and re-imagined this iconic block for the 21^st Century.

Bywater is a privately owned property company with a simple manifesto that underpins all of its activities:-

To create future-facing sustainable buildings that are both loved and deliver strong returns for our co-investors.

To be personally committed, fully investing ourselves through energy, a dedication to sustainability and our own money.

To deliver exceptional urban projects with city-scale impact and a sustainable, worthwhile difference.

Bywater Properties work and investment has ensured that 35DP is once again a loved place, a place for change-makers and entrepreneurs where ideas can form, and emerging businesses can be developed.

We firmly believe in inclusivity for all, we do not accept discrimination in any form at 35DP and we want this to run through every corner of the building by creating a unified experience and ethos. Workplace diversity brings different perspectives and innovation, and we have created a place where everyone can belong, where they can perform to their full potential no matter their background, identity or circumstances.

Sustainability is at the core of everything we do, and that is expressed in how we have approached the refurbishment of this building, as well as how we intend to operate the building.

At 35DP we want to do all we can to achieve Net Carbon Zero and we want you to help us.

Sustainability has been considered in every detail from the services we procure, to the energy supplied, the way we approach waste and the materials used within the refurbishment. This is true right down to the detail of the furniture packs offered within the building which have been sourced with the help of Rype Office who specialise in remanufacturing furniture preventing it from ending up in landfill and reduce the embodied carbon of much of the furniture in the building.

To achieve our ambition of delivering a sustainable building which works towards Net Carbon Zero and positively contributes to the local social environment, we need occupiers of the building to embrace this alongside us.

Our formula of a high quality refurbishment with the best quality service-led management of the building, regular communication with all occupiers, and technical expertise should result in a safe, secure and yet bespoke office environment for the future.

We do not accept discrimination in any form at 35DP from our tenants or their visitors whether it be racism, sexism, homophobia, transphobia or any other disrespect and we reserve the right to remove anyone from the building or restrict access to anyone who does not follow this.

At 35DP we care about the mental health and wellbeing of people in the building, both our direct employees and your employees based in the building.

We have partners with the Mental Health Foundation (mentalhealth.org.uk) who are able to provide further resources. We arrange fundraising events, awareness campaigns and support for businesses through this partnership. More information is available through reception.

At 35DP we encourage the physical wellbeing of our direct employees and those based in the building.

Belfast is a great city for running, whether it be at lunchtime or as a replacement for the commute to or from 35DP. We have 4 showers and changing facilities in our basement for our runners to use. A selection of great routes to challenge runners of all abilities can be found at – www.belfastrunningroutes.co.uk/tag/city-centre/

Not only is cycling a great form of exercise but its good for the environment as well. Cycling has the lowest impact on the environment of any means of commuting at 21g CO2e per person per km (walking is estimated at 56g CO2e!). We have provided 3 “pool” bikes in our basement for occupiers to be used on a first come first served basis.

[Insert Name] at reception can help you with access to one if you want to use them.

Belfast is a great city to eat healthy in and the following links provide access to some tips if you are feeling peckish.

https://visitbelfast.com/eat-drink/restaurants/

https://visitbelfast.com/article/top-vegetarian-restaurants-in-belfast

https://www.tripadvisor.ie/Restaurants-g186470-c10679-Belfast_Northern_Ireland.html

Don’t forget to use our café partner General Merchants who operate the coffee kiosk at our entrance.

If you need something delivered to you in the building, please feel free to use any reliable delivery app on your phone and reception will give you a call when your food arrives.

At 35DP, we are also lucky enough to have the following outlets nearby who have kindly offered discounts to our occupiers:-

1. General Merchants in our own lobby;
   
2. Bunsen Burgers www.bunsen.ie
   
3. Sawers Belfast www.sawersbelfast.com
   
4. Our receptionist will be getting to know the local places and agree discounts for tenants.
   

When Bywater purchased 35DP in 2015 despite its high-profile location the building had been unloved for some time. The former occupier of the upper floors, a local bank, had vacated some time before and with no investment made in the building for many years, it was looking down on its luck. The building has been lovingly restored and refurbished retaining its mid-century façade to create an incredible next-generation workspace for Belfast.

When Bywater acquired the building the office accommodation and the central core areas were tired, dated and in need of a major refurbishment. In 2020/21 Bywater has completely refurbished the upper floors of the building and the entire façade.

The internal spaces have been stripped back to the original frame of the building and refurbished with clean lines and open spaces all around. The façade has been repaired and cleaned with new high-performance glazing added. One of the main features of the building is a new entrance that provides a beautiful space for you to welcome visitors in, including a new take away café by General Merchants, who are at the vanguard of the food revolution in Belfast.

Savills is excited to be managing 35DP on behalf of Bywater Properties and is the first port of call for any questions / issues you may have on the day-to-day operational running of the building.

Although the management team is responsible for the common part areas in the building, they will assist occupiers during the tenant fit-out stage and contractor access.

We believe we have given you the best start at 35DP with our approach to both embodied and operational carbon reduction and our Net Carbon Zero aspirations, however we want you to be part of this and work alongside us during your stay.

We are open to suggestions, feedback and opportunities to engage with you on this - please let us know!

We are currently investigating a partnership with Belfast Bees (Belfast and District Beekeepers Association) belfastbees.wordpress.com to locate and manage hives on the roof with the intention of branding and selling the 35DP honey via our café partner General Merchants.

We encourage all occupiers to use similar suppliers whether it be for milk, fruit, stationery, this is to reduce the number of journeys into the city centre.

We also suggest the use of the following suppliers, all of who have local sustainability at heart. Once again, we are open to suggestions, feedback and opportunities to engage with you on this - please let us know if you would like us to add any suppliers to this list.

www.farmviewdairies.com a local dairy producing milk and cheese from herds that graze the hills around Belfast. 028 90 448 553

www.michelsfreshfruit.co.uk 028 9064 2804

www.red-inc.com/sustainability - The UK’s first B Corp sustainable office supply company. 01903 257000

Belfast City Centre cycles ww1.belfastbicycleworkshop.com 028 90 80 6655

Try our partner coffee and snack kiosk, General Merchants, located at the main entrance.

Our on-site team work hard to keep the spaces clean and tidy for everyone visiting or working in the building. Occasionally things don’t quite go right and if that is the case please let (insert name of receptionist) know so we can action immediately.

Out of hours please use the emergency line or log any issues on the occupier portal OSP.

Mercury Security & Facilities Management – 02892620518

Sean Toner – sean.toner@savills.ie 07484 051054

Brian Gaffney – brian.gaffney@savills.ie 07876 503411

Royal Victoria Hospital, 274 Grosvenor Road, Belfast BT12 6BA

028 9024 0503

Grand Central, Europa www.hastingshotels.com

Fitzwilliam www.fitzwilliamhotelbelfast.com

Belfast bus map (ontheworldmap.com)

Europa bus centre, 21 Glengall Street, Belfast www.translink.co.uk

Lanyon Place Train Station, East Bridge Street, Belfast. www.translink.co.uk

Pure Gym puregym.com; Better Gym better.org.uk; Anytime fitness anytimefitness.co.uk

When delivery persons arrive at the building, reception will sign for items unless otherwise instructed. Neither the Landlord nor its Managing Agents, nor their contractors’ representatives, can be held responsible for any loss or damage, which may occur to any items or goods delivered to the Building or to those items or goods during attempted delivery to the Building.

For deliveries of large, bulky or heavy materials occupiers are required to advise reception in advance for approval. These deliveries may need to take place outside core operating hours. Stairwells and lift lobbies must not be used as storage facilities.to respect means of escape and other occupiers they must be kept clear at all times. All deliveries must go directly to. the occupier they are intended for. The occupier will make good to the Managing Agents satisfaction any damage caused by such deliveries.

Post will be delivered to the building, and our Receptionist will contact the tenants upon arrival to collect from Reception.

The bike storage / maintenance area is in the rear of the building from the service yard. This is in turn accessed of Fountain Street. You will need your pass to gain access first through the service yard gates and second through the rear door of 35 DP.

There is CCTV and access control, however, bikes are parked at owners’ risk and should be locked in situ and not left overnight. Any bikes left and not claimed will be donated to a local charity.

35DP has 4 unisex showers located on the first floor.

There are also 25 lockers. The intention is to allocate a proportion of the lockers per floor, with the occupier’s office manager then allocating internally. Please contact reception for further information.

We provide ‘Elephant Bikes’ provided for the use of occupiers, sourced via cycleofgood.com which refurbishes ex Postie Bikes in the UK and for every bike purchased donates a similar bike to Krizevac project in Malawi.

Our bikes are there for your use, and can be signed out via our receptionist on a first come first served basis. If the bikes go missing the tenant will be charged at cost.

Look at their amazing story on - https://www.cycleofgood.com/

There is no car parking within the building, but it has excellent public transport connections, and we would strongly recommend all occupiers encourage their staff and visitors to use this as much as possible to minimise carbon emissions in the City.

If you need to bring a car into city, we recommend the following car parks which are within easy walking distance of the building

1. Winetavern Street car park - Handypark – info@carparkservices.com 028 9023 0767
2. Castlecourt - Castlecourt-uk.com enquiries@castlecourt-uk.com – 028 9023 4591
3. Q Park Victoria Square - https://www.q-park.co.uk/en-gb/cities/belfast/victoria-square/
4. Hi Street Carpark, High Street, Belfast - http://www.goparkni.co.uk/carpark/hi-park/ 02890236361
5. NCP Montgomery Street, Belfast - https://www.ncp.co.uk/find-a-car-park/car-parks/belfast-montgomery-street/

Again, we strongly recommend that the stairs located are used as much as possible to get the maximum benefit for staff of keeping both their mind and body agile and active.

We do, however, also have 2 new Thyssen 8 person lifts which are available for use and offer an energy efficient route to move around the building. In the unlikely event of an entrapment please use the emergency contact button which will connect you to a 24 hr manned response service.

The following records should be maintained by individual occupiers and made available to the Building management team, or their appointed risk assessors upon request:

Access to Landlord risers in tenant areas that contain electrical and other equipment should be kept clear at all times, to enable a proactive response to maintenance issues and to minimise fire risk these areas. Tenants have to carry out regular Fire checks and ensure strong housekeeping standards to minimise the risk of fire.

Please note that access to all Landlord risers, plant rooms and roof areas will not be permitted unless the correct procedures have been adhered to in advance.

The building is a non-smoking building and any staff who wish to smoke, including any form of E-cigarette, should do so outside the building. Congregating and smoking at the entrance area immediately outside the building or underneath the bobbins/canopies is strictly prohibited, as is in close proximity to the ground floor retail units.

The front of house team has been instructed to move on any individuals who are found to be congregating and smoking outside the building. All high level terraced and balcony areas are also a non-smoking area.

In addition we have our Occupier portal OSP which can be used for site communication and notifications, and as a portal for important documentation.

The area ‘demised’ or leased to occupiers is usually shown in the lease, and therefore you will be responsible for that area. Demised areas generally includes:

• The inside and outside of the windows and the frames glass equipment and fitments relating to the windows of the Demised Premises
• the door frames equipment and fitments and any glass relating to the doors of the Demised Premises.
• the internal plaster or other surfaces of loadbearing walls and columns within the Demised Premises and of all walls which form the boundaries of the Demised Premises.
• the whole of all non-loadbearing walls within the Demised Premises.
• the inner half severed vertically of any non-loadbearing walls which form the boundaries of the Demised Premises.
• the flooring raised floors and floor screeds down to the joists or other structural parts supporting the flooring of the Demised Premises.
• the plaster or other surfaces of the ceilings and the whole of any false ceilings within the Demised Premises and the voids between the ceilings and any false ceilings.

These are areas where there are shared services, which the property management team manage.

Common parts include:

• The ground floor reception area
• The lifts
• The stairwells and circulation / emergency escape corridors
• The Bike store
• The showers
• The plant rooms (ground floor rear and on the roof)

A service charge budget is produced by Savills as an estimate of the cost of the provision of the shared services for all maintenance and services at 35 DP for the year. The budget is produced annually in advance and shared with all parties before being billed quarterly in advance. The costs are apportioned or split on a floor area basis so that each occupier pays towards those services which they receive the benefit in accordance with their lease. The landlord pays for any costs in relation to the void areas.

The budget is only a forecast of what we think it will cost to provide the services necessary to run the building; the final figure at the end of the budget year could be higher or lower.

At the end of the year, when total costs are known, the accounts are audited and either a credit note issued if the expenditure is under the budgeted sum or a charge is raised if actual expenditure exceeded the budget.

We would love to welcome your pets to 35DP however ask that you inform [insert name] that they will be on site with you and help us with the following requests.

We are looking to ensure that our sustainable approach is adopted by occupiers in their fit-outs, alterations should not reduce the EPC performance of the building, materials should be recycling/reused in any application for alterations.

We would encourage all tenants to investigate the use of re-manufactured furnishings and fit-out when planning their new spaces. Examples of what is available from Rype Office, specialist remanufacturers, can be seen in the Bywater Furniture and Fitout guide which is available on request. We can also introduce you to C2 Concepts.

Please check out their websites to familiarise yourself with what they are capable of in terms of upcycling pre-loved office furniture and fit outs.

A permit to work will only be issued to Savills approved contractors or for tenant’s contractors requiring access to their own equipment via a common area. Signing in processes and site-specific induction must be completed prior to commence any works.

Site specific RAMS must be approved by Savills before a work permit is issued. All generic RAMS will be rejected as not being suitable and sufficient. It is recommended that a site visit is arranged to view any hazards before any works commence and for site specific RAMS to be produced. All Health & Safety must be managed by the contractors and follow all precautions stated in the RAMS and Permit To Work.

The contractors have to report to Reception, check, clean the working area and sign off the permit to work before leaving site.

Please note that the below is just a summary of the Emergency Procedures.

It is important that tenants have resources available to make their staff aware of the implications of fire and bomb emergencies and that they notify Savills of the names of appointed wardens, deputy wardens, assembly point officers and their Incident Co-ordinator(s), together with appropriate contact telephone numbers.

Part of the fire evacuation procedures for the building involves tenants appointing their own wardens to facilitate the evacuation process. Any changes in these appointments should be brought to Savills attention as soon as possible.

Fire precautions and associated staff training are the responsibility of the tenant within the demised areas. However, the insurers of the property, the Landlord and/or the Managing Agent may wish to inspect the demised premises and request a tenant to provide additional fire-fighting equipment.

Maintenance of the main building fire alarm system and appliances within the common parts of the building are the responsibility of the Landlord. The Building Reception team has extensive knowledge of the equipment that has been installed and are also aware of the location of fire escape routes and will act as liaison with the Northern Ireland Fire & Rescue Service from time to time and as necessary in emergency situations.

In order for the tenants to comply with Fire Regulations, a full evacuation exercise will be conducted twice a year. All tenants are expected to participate in any such practices. Sufficient advance notice of no less than 1 month will be provided to the representatives on the exact date and timing of these evacuation drills and they will be fully document with ‘all clear’ timings of each tenant.

Tenants should notify all of their staff and visitors of the location of their fire exits, fire assembly points and portable fire extinguishers within the demised areas which are the responsibility of the tenant to maintain.

Fire doors must NOT to be propped or wedged open at any time, this action constitutes a direct breach of fire regulations. Doors must always be allowed to close automatically.

The building is equipped with a phased fire alarm system. The Security Control Room systems located in Foundation Street and any strategically placed additional repeater/mimic panels will be monitored accordingly.

In the event of a fire signal being reported via the Fire Alarm system which continues on into the full evacuation signal, the building will as agreed by all be fully evacuated in all circumstances no matter what the cause. The fire alarm system is activated either by break glass units or smoke/heat detectors located throughout the building. Upon activation, the system will automatically instigate the alarm throughout the building. Such activation will also cause a shutdown of non-critical mechanical plant. A manual reset is carried out at the main building fire alarm panel within the Security Control Room by maintenance/security personnel.

It is intended that a weekly audible fire alarm test will be undertaken every Friday morning at TBC , this test should last no longer than 30 seconds. Anyone experiencing difficulty with the audibility of the alarm system should advise the Reception Team or Savills immediately.

SHOULD THE FIRE ALARM SOUND AT ANY OTHER TIME, AND YOU HAVE NOT BEEN INFORMED THAT THEY WILL BE SOUNDED, YOU SHOULD EVACUATE THE BUILDING BY THE NEAREST FIRE ESCAPE STAIRCASE

Each occupier is responsible for the designation and training of sufficient fire wardens.

Additional emergency fire procedures may be advised to you from time to time and, under the terms of your lease, you are obliged to co-operate with these.

These are located throughout the building in plant areas and next to fire escape doors at each level in each core. If a tenant has installed additional break glasses in their demise they are responsible for integrating with the landlords system, testing and maintenance. The Landlord devices are tested weekly out of hours.

Detectors are provided in certain common areas where required although additional detectors are likely to be installed and connected as a part of a tenants fit out or alterations within their demise. This should only be done via the approval of the Building Manager or if necessary a licence to alter application. Any Alterations to a demised area should be communicated to the Building Manager.

The Landlord maintains all Fire extinguishers and associated equipment located within all common parts. The tenant is therefore responsible for supplying, testing and maintaining all such equipment within their own demised areas.

Emergencies during normal working hours should be reported on the following numbers.

• Control Room - 028 9262 0510
• Main Reception - 028 XXXX XXXX TBC

Outside of normal working hours, emergencies can be reported to security on the following number.

• 24/7 Control Room – 028 9262 0518

Tenants are responsible for providing First Aid equipment and trained personnel for their own demised areas. It is essential for the wellbeing and safety of all occupants of the building that safe working practices are adhered to at all times. If unsafe practices are brought to the attention of any member of staff, they should notify the Building Manager without delay.

Similarly, it is expected that where tenants are aware of any work that contravenes Health and Safety Legislation or good practice, prompt steps will be taken to rectify the matter.

A point of particular concern is the blockage of designated fire escape routes. Even “temporary” setting down of materials, trolleys, etc. can be potentially fatal and is therefore prohibited.

The building has an annual Fire Risk Assessment undertaken across all common areas, the latest copy of which is available from the building manager upon request. Such assessments are carried out under the Regulatory (Fire Safety) Order. It is the duty of the landlord under this regulation to carry out an assessment of fire risk within the common parts of the building. The landlord is also required to co-operate and consult with all occupiers in the building concerning their own fire risk assessments arising from the obligations imposed by these regulations.

Tenants are responsible to carry out their own Fire Risk Assessment for their demise and communicate the reports to Building Management.

In accordance with current legislation a fire drill is held on a 6-monthly basis. Your Building Manager is advised by a fire consultant on this matter and will contact you advising of the date of the fire drill, although this date may be replaced by an evacuation due to a false alarm.

A site-specific Emergency Plan has been developed for the property and covers

• Full evacuation
• Active shooter
• Power loss
• Flood

We notably keep updated in this document all the procedures regarding to emergency process and contact details of Emergency Services / Relevant Authorities.